Mt Druitt - Medical receptionist / Transport Officer

Position: Mt Druitt - Medical receptionist / Transport Officer

Position Location

Mt Druitt

Type of employment

Full time

Hours per week

38

Is this an Aboriginal and or Torres Strait Islander identified position

Yes

Minimum Qualifications

ESSENTIAL CRITERIA:

• Aboriginality
• Previous experience in a receptionist / secretary role which includes managing the day to day operation of the reception area
• Ability to oversee and support the operations of a demanding client focused work environment
• Excellent communication skills including the ability to communicate with local Aboriginal people
• Computer skills including experience with patient appointment programs and patient information recall systems
• Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
• Willingness to undertake professional training and development to support the Medical Receptionist roles and responsibilities
• Understanding of EEO, WHS within the workplace
• Current Drivers License with good driving record

DESIRABLE CRITERIA:

Experience of working in general practice settings

About The Position

Key Duties

• Maintain the privacy and dignity of clients at all times
• Act with tact and diplomacy when dealing with information of a highly sensitive nature
• Work within strict confidentiality guidelines, ensuring all personnel and/or client information is kept secure
• Front desk, provide a high level of customer service
• Phone, prompt and professional answering and transfer of calls
• Coordinate clinic appointments, update Communicare and coordinate phone triage as required
• Reports provided as required
• Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
• Compliance of EEO, WH&S and Ethical Work Practices

Client Transport/ Deliveries
• Timely pick up and transporting of clients/ hospital /home as scheduled
• Emergency pick up of clients as directed
• Timely delivery and or pick up of medications, pathology, supplies and equipment as directed.
• Maintain a log / record of all journeys/ pick ups

Vehicle Maintenance and Administration
• Responsible cleaning, maintenance and reporting of any damage to vehicle
• Ensure log book are used on a daily basis • Operation of vehicle and use of petrol card to being line with WACHS procedures
• Assist in maintaining the WACHS fleet, arrange servicing as required.

Note: Aboriginality is a genuine occupational qualification for the above position and is authorised under Section 14D of the Anti-Discrimination Act 1977 No. 48.

Closing Date

Position Enquiries

Contact Jelis Fatema on 02 9836 7300 or email hr@wachs.net.au