Position: Mt Druitt - Medical receptionist / Transport Officer

Position Location

Mt Druitt

Type of employment

Full time

Hours per week


Is this an Aboriginal and or Torres Strait Islander identified position


Minimum Qualifications


  • Aboriginality
  • Previous experience in a receptionist / secretary role which includes managing the day to day operation of the reception area
  • Ability to oversee and support the operations of a demanding client focused work environment
  • Excellent communication skills including the ability to communicate with local Aboriginal people
  • Computer skills including experience with patient appointment programs and patient information recall systems
  • Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
  • Willingness to undertake professional training and development to support the Medical Receptionist roles and responsibilities
  • Understanding of EEO, WHS within the workplace
  • Current Drivers License with good driving record


Experience of working in general practice settings

About The Position

Key Duties

• Maintain the privacy and dignity of clients at all times
• Act with tact and diplomacy when dealing with information of a highly sensitive nature
• Work within strict confidentiality guidelines, ensuring all personnel and/or client information is kept secure
• Front desk, provide a high level of customer service
• Phone, prompt and professional answering and transfer of calls
• Coordinate clinic appointments, update Communicare and coordinate phone triage as required
• Reports provided as required
• Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
• Compliance of EEO, WH&S and Ethical Work Practices

Client Transport/ Deliveries
• Timely pick up and transporting of clients/ hospital /home as scheduled
• Emergency pick up of clients as directed
• Timely delivery and or pick up of medications, pathology, supplies and equipment as directed.
• Maintain a log / record of all journeys/ pick ups

Vehicle Maintenance and Administration
• Responsible cleaning, maintenance and reporting of any damage to vehicle
• Ensure log book are used on a daily basis • Operation of vehicle and use of petrol card to being line with WACHS procedures
• Assist in maintaining the WACHS fleet, arrange servicing as required.

Note: Aboriginality is a genuine occupational qualification for the above position and is authorised under Section 14D of the Anti-Discrimination Act 1977 No. 48.

Closing Date

Position Enquiries

Contact Jelis Fatema on 02 9836 7300 or email hr@wachs.net.au

Apply Now

Personal information

Reference #1

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Additional information

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